Many resources are available at Disaster Recovery Centers (DRC) to help storm survivors complete the disaster assistance registration process.
Federal Emergency Management recovery specialists provide assistance with completing forms, answering questions, and helping people through every step of the process.
Every DRC is equipped with communication aids such as amplified phones and magnifying reading glasses. American sign language interpreters or Video Remote Interpretation may be requested. Video Relay Service and captioned phones are also provided for people who are deaf or hard of hearing. Materials are also offered in Braille and large print.
“Disasters have a negative impact on everyone in the community, but people with disabilities often face additional obstacles along the road to recovery,” said Federal Coordinating Officer Dolph Diemont. “Our goal is to make sure that every person has access to accurate and accessible information about state and federal recovery programs.”
DRCs are open in Fayette, Kanawha, Nicholas and Raleigh counties, Monday through Saturday from 10 a.m. to 7 p.m. For DRC locations, call the FEMA Helpline at 800-621-3362.